Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Very nice and well sewn. Recommend
nice simple curtains - ordered 31/3 rcvd 22/05 in France
Love the product. The Material is of high quality. Would recommend this
Took about 2 months to Zurich. Looks good, no smell. Satisfied.
All right, plus they cut it off as I told them they 've become perfect.
Everything is fine, thank you
Curtains are wonderful, snow-white are very easy in the ironing, swell very well. The store is sociable, the order sent quickly. Highly recommend!!! To the seller 5 ++++++++.
Many thanks for your activity during these though days. We like it Good job
Beautiful curtains. I asked for a custom size and the store made them for me perfectly and as requested.
The curtains came without notice, they did not track at all, they lay for a long time. I did not hang it yet, I'll add it later
All as wanted thank you!!!
I adore this tulle, I order not for one quaarticle for delivery on the booking. Chic simple white, dense. Super
The curtains are chic, almost no threads, sewn according to my standards. Best on Ali
Very nice I definitely am buying again from the store thank you
Good curtains and tulle. All according to the ordered size. light % at 90 do not miss.
All right, only very scared Chinese blood on the tulle
Tulle chic. Sewn very neatly. Niteyuki does not stick out. Everything is super.
All Super, fast delivery, and the quality is reasonable, good deal, thank you to the store;)