We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
super beau 3 bouquets
Nice flowers, but with smell
Beautiful flowers, steamed and look great. I took 1 branch.
Item arrived to ireland quick. As described.
The goods are very satisfied. The order was issued on 02.05.2020, received 25.05.2020. Very fast delivery. Peonies look like living, I will still order in a different color.
Slightly less than stated, small, but look good
Beautiful bouquets, thank you
Moc pěkné.
Goods have not received
Excellent. As in the photo!
Stink ropą
Very cute bouquet!!! Seller recommend!
Flowers are beautiful, as in the photo. But because of the store sent the goods in small package, bouquet came all Mint and flattened (
Very satisfied! From the far at all not to distinguish from the real.
Nice peonys, looks nice. Is bad smell, i hope, its gone by the time
I ordered two white bouquet, one fell off bud
They're very pretty, but I got confused and I thought they sent all the ones in the picture and I didn't realize that in the photo is 4 ramos. So I need more to fill my vase.
beautiful product, i like it
Beatuliful, just like on the picture. I recommend.
Beautiful Bouquet, all according to the description. Beautifully look we common bouquet.
The parcel did not wait, the money was returned
Like Live
Super!!! What I wanted!!!
Cool!!! Recommend!!!
Very nice and very good quality. Thanks to the store.