Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Loved my candle holders, thank you, came right
Exactly as in the picture
Just chic candlesticks
Very to peace
The product is according to the description, the shipment was very fast and all well packed, I complete the order
nice
perfect!
Beautiful chandeliers! Quick delivery, thanks to the store.
Item arrived in stipulated time, lovely beautifully finished.… Ok board purchase
Candlesticks are very beautiful. I advise you.
Excellent quality, each item is packed, came all whole, I'm happy!
As in the photo
Great product. Excellent store. Fast delivery.
They look very pretty, and they're exactly like the ones in the picture, they came super fast
I got the candil in the promised time very kind the supplier always on the slope. It doesn't bring any details. I'll ask for more. It was worth the time I waited for it wasn't much but it made ME eternal JJEEE. Greetings from Mexico and thank you
Beautiful candlesticks!
So beautiful! Fast delivery. Well packed
I am very satisfied with my order, they are very beautiful and very good quality! The store has really well packaged products!
Order went two weeks, very fast! Reserved for the second time. All Super, thank you!!!
I Love how eatrivato. Perfect Packaging. Seller precise right times… In short and gorgeous. Good Very good!!!!!!
Very good quality, fast delivery time. Recommend
Beautiful, match the photographer and description. Packed very well-despite the fact that the box was deformed, the goods came without damage. Delivery is not too fast, but in time stowed. In general, I liked everything, I ordered a couple more pieces of other sizes.
I like it
I am delighted. sparkle shimmer. packed every detail in my bag. just like in the photo. i will post my photos later
Just super. Got it all in the best possible way. All as in the description. Thanks store